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Fire & Water - Cleanup & Restoration

What to do after you call SERVPRO of Morton Grove East Niles?

4/25/2022 (Permalink)

Ok, now that you can called and set up your inspection, you will have some time before the help arrives. Besides the basics of shutting down the water flow, what should you do? These tips can guide you as you prepare the affected areas to help guarantee an efficient repair.


To avoid damages to your valuables, move all your important items out of the affected areas. If you are not able to remove them and place them somewhere safe, then try to elevate these items.  Make sure it is safe to take the equipment or items before you begin.


The second most important thing you can do, while you wait for your SERVPRO Technician to arrive, is try to remove as much water as possible. While usually our professional technician's handle this part, you can mitigate some damage by doing it. You can use a bucket and towels for smaller cases and a wet vacuum for larger amounts of water.


Once you have removed as much water as possible, you will want to try to dry the area.  Even though most of the damage will most likely remain in the floors and walls, drying makes it easier for the repair specialists to handle everything and reduces the overall impact. You can start by creating good air circulation by opening doors and windows. You can also use a dehumidifier if your appointment is still a couple days away.


You will want to create a list of any damages and where the loss took place. This information will be helpful for your insurance company as well as the water damage experts. This can help your SERVPRO Technicians to know what equipment will be needed and the best plan of action will be. Also, this information can help your insurance company know what all was lost. Take photos and videos, write down detailed notes about the event and keep any necessary documents.

The Mitigation appointment can sometimes take up to a couple days and you want to be prepared for when your appointment takes place. 

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