My name is Mickie Frellick and I can’t begin to express how wonderful my experience was with SERVPRO Morton Groves. My basement in Chicago was destroyed with over 9 inches of sewage. During my initial phone call with Jacqy I knew I was in the best hands. She was immediately reassuring and incredibly helpful and responsive. She talked me off of numerous ledges during the entire process. Mario showed up within a day and was thorough and experienced, but also extremely compassionate. He gave me a VERY fare quote. I had done my shopping and his was the best. Chris and Jorge and crew showed up and did the job quickly and efficiently. They all went above and beyond. Truly. The entire team made a horrible situation manageable. I am very grateful for all of their hard work. I give them an A+.

We have now used SERVPRO twice due to our basement flooding. They are great to work with and come out very quickly after you reach out. For this time, we had flooding in our basement on Sunday morning, they had a rep out Sunday evening to give us a quote and a cleaning crew out Monday morning. They are very efficient and great to work with throughout the whole process. Jorge was the main contact on site and Jacqy was our contact afterwards and both were very professional and responsive to all of the questions we had. Hopefully we don’t have to use them again, but if the basement does flood, they will be the first people we call. They also are a preferred vendor for Statefarm which made it very easy when filing a claim.

Excellent service!!  Our neighbors recommended Tom at SERVPRO of Morton Grove/East Niles.  He and the whole crew were wonderful.

Great job SERVPRO of Morton Grove/East Niles!  They were the best to work with.  Very courteous.  I hope to not ever have another flood in my basement, but if I do, I will definitely call them!

We cannot say enough good things about SERVPRO of Morton Grove/East Niles.  They came to our rescue when our basement flooded.  They were very knowledgeable and explained everything step by step.  We have recommended them to many friends.

When our basement flooded after a storm knocked out our power, the great people of SERVPRO of Morton Grove/East Niles were there right away to help us.